Corrupted Print Jobs
Sometimes when you go to print a document you may notice that it does not print and all your printers disappear from your computer. This is typically a symptom of a corrupted print job. Basically the print job gets stuck on your computer and brings your print service, or print spooler to a stop. So let’s take a look at how to check for this problem and resolve it.
Basically the first thing you need to do is make sure the Print Spooler service on your computer is stopped. To do this go into your Control Panel, then Administrative Services, then Services. You will then want to maximize this window and scroll down until you find the Print Spooler service. In the Status column make sure it is Stopped or blank. If it is not already, click to highlight the service then select the Stop or Square icon from the top menu bar. That should stop the service. Keep this window open however as we will be coming back to it later.
Once the service is stopped we can go find, and delete the corrupted print job. Open your Computer or My Computer icon and navigate down to C:\Windows\System32\spool\printers. This folder should be empty, if it is not then highlight all the files in this folder and then delete them, as they are the corrupted print job.
Now that the corrupted print job has been removed we can restart the Print Spooler Service. As before go into your Services window and highlight the Print Spooler service. This time hit the triangle icon to Start the Print Spooler service. The service should start and your printer icons should be back. You can even try sending a print job to your printer just to make sure it is working again.
If this did not resolve the printer problem you are having, then you have a different kind of problem that needs further assistance. So if you come up against this problem, it might be worth trying it out and checking to see if you have a corrupted print job. It might just save you a lot of time, and impress you computer savvy friends.